Thank you for choosing Moose Jaw Toyota for your recent vehicle service. We strive to provide our customers the best service experience possible and by providing feedback through this survey you help us to acheive that goal.
Yes
No
N/A
1) Was the ease of obtaining an appointment for service to your satisfaction?
2) Was your vehicle ready when promised?
3) Were you given a clear explanation of the work and required cost?
4) Was the appearance of the service department to your satisfaction?
5) If you had to replace your vehicle would you consider purchasing from this dealership?
6a) Was the Service Advisor, the person who wrote your service order, Professional?
6b) Was the Service Advisor, the person who wrote your service order, Polite?
6c) Was the Service Advisor, the person who wrote your service order, Attentive?
7) Would you recommend our service department to a friend?
8) Would you have your vehicle serviced by us again?
Very Satisfied
Satisfied
Not Satisfied
9) Overall, how would you rate the service you received?
10) Did any sources of advertising influence your decision to purchase from us? (Check all that apply)
No Source
Television
Radio
Word of Mouth
Leader Post
Internet
Times Herald
Other
We are anxious to provide you with quality service, now and in the future.
If you have any comments or suggestions, please share them with us.
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Once again, thank you for having your vehicle serviced with us, and for taking the time to complete this questionnaire.
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